A lot has changed at MoLo over the last five years, but there is still one word at the core of who we are, what MoLo means, and how our people are defined—Driven.
2022 was a year that exemplified that definition. From the meteoric growth as a company, to the biggest hiring classes in our history, the integration with ArcBest, a brand-new Chicago office, awards from both customers and world-renown organizations, and so much more.
This was a year where we spent 3,160 hours training new employees, 9,745,396 hours over Zoom, around 5 hours onthe same basketball court that Justin Bieber played on for company-wide meetings, and sent 29,116,673 Slacks—equaling about 82,000 messages per day and roughly 117 messages per person, per day.
2022 was a year where we were driven for better, we were driven to deliver, and we were, as always, driven by passion.
It would be hard to argue that one of the biggest and most exciting changes this year wasn’t the integration with ArcBest. And few have been at the forefront of that process like our incredible training team.
They have made over 30 combined trips to the ArcBest campuses in Ft. Smith, Plano, and Fayetteville, where they trained more than 300 people! Their work over the course of the year has led to extremely positive feedback from legacy ArcBest employees, who have brought up how much they love seeing how the MoLo teams interact and support one another.
A huge shout out to our Recruiting and Talent teams, whose work this year saw us bring on more than 370 new people into MoLo! It’s no small feat to bring on such a large number of people, and it is a testament to the strength and success of our hiring teams. It takes a lot of hard work and dedication to attract and retain top talent, and it is clear that they put in the effort to make this happen. It has already been exciting to see what this skilled and diverse new group has accomplished!
This year we also celebrated the one-year anniversary of our Nashville office’s grand opening!
What started as a small team of about ten, has more than tripled in size since April of 2021. Massively growing their customer sales, customer operations, and account management teams.
They had a hugely impressive first full year, and we can’t wait to see what they do in their second!
Spending any time at MoLo, you immediately realize the commitment to giving back. Whether it’s a 50/50 raffle on a Friday, one of the many toy drives, or volunteer opportunities through our Employee Resource Groups and philanthropy team, it’s clear that giving back to the community is a priority.
This year, you helped raise money for Bernie’s Book Bank, which secured 775 books for underserved kids, and the Special Olympics of Illinois and Tennessee through the Chicago and Nashville Polar Plunges, helping them provide year-round sports training, leadership opportunities, and health services to more than 18,000 athletes with special needs. The “Desktop Derby” races raised funds for the Special Operators Transition Foundation—securing sponsorship to the Special Operators Transition Foundation’s golf event and job fair. This allowed several of our MoLo Veterans to attend and help recruit transitioning Armed Forces members. And the annual MoLympics contributed to the local Chicago non-profit A Greater Good Foundation.
This year, our ubiquitous 50/50 raffles helped raise more than $10,000 in donations that went directly to incredible charities and organizations! One of which was the most we’ve ever been able to donate, allowing us to support the Highland Park Community Foundation to help victims and their families after the July 4th tragedy in Highland Park.
Additionally, instead of sending out small gifts to our partners for the holidays, we wanted to give the gift of giving to others. Recipients got to pick one of the incredible charities available and donate to them–all on MoLo. The donations totaled right at $20,000, and the response from our partners was terrific. We received so much positive feedback thanking us for giving them such a meaningful gift for the holiday season.
It’s easy to say you’re driven to deliver, but we proved it with results this year, like every year.
By putting in the work, MoLo won numerous awards this year, highlighting the breadth of our service and what sets us apart.
We saw the incredible success of individual teams, with Brill, Inc. naming us their Broker of the Year, Niagara Bottling naming us their Northeast Carrier of the Year, and Isometric Technologies honoring us with their Excellence in Service Award. We saw it on the individual level, with our Chief Product Officer Jack Twyman being named one of Supply and Demand Chain Executive Magazine’s Pros to Know for his work transitioning MoLo onto Mastermind and leading the integration with ArcBest. And we saw it company-wide, where we were named one of The Americas’ Fastest-Growing Companies of 2022 by Financial Times, one of Chicago’s Best Large Companies to Work For by BuiltIn, and one of Chicago’s Top Workplaces by the Chicago Tribune—none of which would have happened without each and every single one of you.
We often say that the people make MoLo, but that’s not just about hiring the best people and people who exemplify our values; it’s about being committed to delivering for the people who are making everything we do possible.
Part of that commitment is providing the best tools possible for our teams. We know the new Chicago office has been talked about a lot this year, so we won’t go on and on about the breathtaking views, the secret gardens, the on-tap cold brew, or the NBA-size basketball court again. And while the office is all of those things, it’s also so much more than that. Its entire purpose is to be a space conducive to providing the absolute best service possible for our customers and carriers. A hub for our people to enjoy while at work, and provide tools needed for their success—and, of course, a place to have fun after!
“The fact that we are now able to offer this very impressive environment to our employees is what it’s all about.” Cara Kinney, VP of Human Resources, said about the completion of 167 N. Green St.
And after years of necessary remote work, it gives us that much-missed human-to-human factor that simply isn’t possible on Slack or Zoom. And it seems like many of you agree, as you’ve swiped your badges about 10,000 times to get into the building since opening in July!
Anyone lucky enough to work with this year’s class of summer interns knows that it was an exceptional group. They brought energy, joy, and passion to everything they did.
We can’t wait to see what they do in the future, and we are so excited that many have stayed on as MoLo campus ambassadors at their respective colleges and universities!
Being passionate about what you do often means craving to learn more or having a passion for sharing the knowledge you have—and this year, our teams went above and beyond doing both.
The Women in Supply Chain ERG (WISC) hosted the first-ever Purple Table Talk, where a panel shared their perspectives on being a woman or non-binary person of color in the logistics industry. They also put together the first Women’s Leadership Summit, where some of MoLo’s incredible leaders spoke about their career journeys, lessons they’ve learned, and advice on progressing into leadership roles.
We also held this summer’s Customer Sales Summit and this Fall’s Truckload Execution Summit, where leaders from MoLo and ArcBest designed a roadmap to continue providing world-class service to all our customers and carriers and build cohesiveness across our teams.
Not to mention the BI and Data Science Summit with our team’s ArcBest counterparts, where they began planning collaborations focused on getting to know our customers better. And Carrier Sales Summit–where we met with our top carrier partners and treated them to a day of Chicago baseball! And these were just some of the many examples of that desire to learn and share throughout the year.
2022 was one for the record books, that’s for sure.
There’s so much to look forward to in 2023 and beyond, but what better to close out this look back on the past year than something that is just pure, quintessential MoLo: The Summer Rooftop Party.
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