MoLo’s Chief Product Officer Jack Twyman has been named a winner of Supply & Demand Chain Executive’s 2022 Pros to Know award! There were more than 360 nominations submitted this year, the most ever in the history of the award—which speaks to the incredible quality of Jack’s leadership at MoLo.
To those who know him, it’s no surprise that Jack is being recognized for an award like this. Throughout his nearly two-year tenure with MoLo, he has demonstrated hard work, resilience, and thoughtful leadership. This was perfectly demonstrated in his shepherding of MoLo onto MasterMind—an entirely new operating platform needed to meet the demands of MoLo’s rapid growth. Not only that, MoLo was the first logistics firm to ever use this new, cutting-edge platform, requiring an extra layer of precision and knowledge during the implementation process.
Throughout the transition, Jack developed processes and tools to help ensure that teams could maintain visibility of volume and activities simultaneously across MasterMind and MoLo’s previous platform. This was all while adapting to life only a few months into a global pandemic, working entirely remote, and still maintaining the first-class level of service MoLo is known for.
“When I look back at past Pros to Know winners, I see a lot of individuals who accomplished a lot of great achievements. But, this year’s winners are reinventing what it means to be a supply chain professional. This year’s winners are intuitive, adaptive and so super smart, and continue to push the envelope when it comes to everything supply chain-related.” – Marina Mayer, Editor-in-Chief of Supply & Demand Chain Executive Magazine
Since MoLo’s acquisition by ArcBest in November of 2021, Jack has served as the integration lead between the two companies. He sees this process as not only integration between MoLo and ArcBest, but crucially with MoLo’s customers. His philosophy while guiding the transition has been to view it from a customer-by-customer perspective. Looking at where MoLo traditionally has been strong, where ArcBest traditionally has been strong, and how those strengths can complement and best serve both companies’ diverse customer base.
Jack sees the future of MoLo and ArcBest as much larger than the sum of two individual parts. He sees an incredible opportunity to balance and mesh those two worlds together, creating a truckload brokerage able to service an even broader swath of customers at a level of detail and expertise that is unmatched in the industry. And, in fact, help shape the industry in the process.
Members of Jack’s team describe him as an incredible leader who uses his extensive knowledge of both the logistics industry and the intricacies of business to lead with humility, passion, and integrity—and that he is always considering how decisions that they make are going to impact every person and department at MoLo.
We could not be prouder to have Jack as part of the MoLo family, as he is the perfect embodiment of a “Pro to Know.”