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Last summer, MoLo Solutions was thrilled to welcome a incredibly talented group of interns to our team. These individuals brought some serious drive, enthusiasm, and passion not only to the teams they worked with, but the entire company. Anyone who had the pleasure to work with or around them was impressed by their hard work and dedication throughout the summer. Not only did they make valuable contributions to their teams, but they also took on leadership roles as Brand Ambassadors in the Fall—continuing to make an impact on our company even after their internships ended. This group did amazing work over the summer and continued to make a difference as Brand Ambassadors—along with many going on to start their career and join the MoLo family full-time!

Meet the team and take a look at some of the cool stuff they created, shared, and experienced during their time at MoLo! And if you’re interested, we’re always hiring for both internships and full-time positions!

Gabrielle, one of our amazing summer interns and Ambassadors, who graduated from Miami University in the Fall of 2022, also recently accepted a full-time position as a Customer Operations Representative at MoLo! Check out what she has to say about her internship experience at MoLo in her Linkedin post!

University of Iowa senior Kelly Thatch was a Customer Operations intern with us over the summer. She had such a positive experience with her MoLo mentor and as an intern that she decided to not only serve as a Brand Ambassador and extend her internship into the spring, but she also accepted a role as a Customer Operations Representative after she graduates! She knocked it out of the park recruiting at U of I too!

Ben, also a graduating senior, was not only another one of our awesome interns and 2022 Brand Ambassadors, but he even accepted a full-time position with MoLo upon his graduation! You can read more about Ben’s time as an intern here, and also see him out recruiting at career fairs and talking about some of his favorite parts of his internship over on Instagram.

Being a summer intern and 2022 Brand Ambassador wasn’t enough MoLo for Madeline! We were so excited when she decided to stay on and continue her internship into the spring of 2023. She goes into more details and talks about her time at MoLo over on Instagram—plus check out some of the MoLo swag she got as part of the Ambassador program!

Gwyne is a graduating senior also at Miami University. She shared on Linkedin about what she enjoyed most about her internship experience, learning to manage a work-school-life balance, and the opportunity to grow professionally.

We had some other truly incredible 2022 Brand Ambassadors work with us as well. These include Loyola University senior Andrew Mitchell and Western Michigan University senior Dennis Hoffman!

We’re always accepting applications for our summer internship program! Apply and see for yourself why it was such an impactful experience for this incredible group!

APPLY HERE FOR MOLO SUMMER INTERNSHIP PROGRAM.

FOR IMMEDIATE RELEASE

November 4, 2022

Contact: Helena Solarte

Email: [email protected]

Phone: 773-453-4419

MoLo Solutions Named one of Chicago’s Top Workplaces by the Chicago Tribune

Making the logistics firm a consecutive Top Workplaces winner for four years running

CHICAGO, Illinois, November 4, 2022 —MoLo Solutions, an ArcBest® Truckload service, has been awarded a Top Workplaces 2022 honor by the Chicago Tribune. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage LLC. The confidential survey uniquely measures 15 culture drivers that are critical to the success of any organization: including alignment, execution, and connection, just to name a few.

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That’s something to be proud of. In today’s market, leaders must ensure they’re allowing employees to have a voice and be heard. That’s paramount. Top Workplaces do this, and it pays dividends.”

MoLo connects shippers with carriers to get products where they need to be, when they need to be there. MoLo’s priority is always to put transparency and dedication first, offering world-class services to solve even the most complex shipping needs.

“We are honored to be recognized for fostering a meaningful employee experience and surrounding ourselves with passionate people who take care of each other,” said MoLo Solutions VP of Talent Meghan Savel. “We are continuously striving to build the best culture possible, and this year we were able to support our people even more through our brand new, state-of-the-art Chicago headquarters.”

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ABOUT MOLO

MoLo Solutions, an ArcBest® Truckload service, offers reliable shipping solutions with a flexible carrier network and in-house freight experts to solve customers’ complex shipping needs. For more information, visit shipmolo.com and arcb.com.

ABOUT ENERGAGE

Making the world a better place to work together.

Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 16 years of culture research and the results from 27 million employees surveyed across more than 70,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com.

Even before taking on the Niagara account, the MoLo team understood there would be high expectations and high-volume shipments. So, needing some time to get their feet wet, pun intended, was to be expected during the first year. So the team focused on learning how to best communicate with their carrier base and ensure they knew how the Niagara business ran—which would be critical to future success.

In January 2022, with a year under their belts, they knew they had what it takes to be one of Niagara’s top carriers. They kicked it into high gear by focusing hard on service; starting a weekly scorecard audit, working closely with Carrier Sales Director Nick Livas, and utilizing the Strategic Capacity team to ensure that their carriers serviced all loads up to their high levels of expectation.

That dedication to being driven for better is precisely how they got to this moment: being named Niagara’s Northeast Carrier of the Year.

“The MoLo team consistently delivered the world-class service and reliability needed for us to provide our products across the country.” Said Niagara Carrier Relations Manager Paul B. “Their exemplary service, communication, and collaboration are why we are honored to name them our Northeast Carrier of the Year.“

The decision at the beginning of this year to start biweekly meetings with the Niagara team, where they would check in on their scorecards, any callouts they had, or issues they came across, was the key to the massive progress made on the account. This proactive commitment to communication ultimately improved scores and helped the team develop deeper partnerships with the Niagara team.

“A lot of the success had to do with our relationships; they spoke to that when they gave us the award.” Nicole Beer, Manager, Customer Operations, said. “They mentioned ‘the top-down knows the bottom-up.’ Everyone on both sides are consistently on the same page and being proactive to make sure all issues get resolved.”

The team didn’t stop there, though. They went above and beyond through a policy of always responding to emails within 10 minutes, and by tailoring their communication style to the Niagara coordinators’ preferences so they could respond to any and all issues as quickly as possible.

One of the team’s most significant changes from 2021 to 2022, and another critical part of their success, was utilizing the Strategic Capacity team and leaning on them as a resource, which was vital to best servicing Niagara’s high-volume lanes.

“We were working hand-in-hand with the StratCap team, really becoming one team for the customer.” Brendan Sullivan, Account Manager, said about the partnership. “To see the transition from our overall score in 2021 to being a top performing carrier, I think that’s a big testament to why we made that decision.”

The MoLo team’s adaptability and agility in scaling up resources with a project’s needs allowed our team to stand out in Niagara’s network and become a key resource in critical times.

Winning something like Northeast Carrier of the Year clearly doesn’t come without an immense amount of teamwork, but the account’s manager, Nicole Beer, had one specific teammate she wanted to highlight:

“I would definitely like to shout out my Customer Operations Lead, Cailin Sheehan. She joined about two weeks after we onboarded Niagara in 2021.” Nicole said. “She has been my right hand, making sure that the service is there, building up our Operations team, and making sure they’re knowledgeable on the account and know how to handle certain issues. She is a huge part of the reason we got this award.”

Moving forward, and with two years of experience and knowledge under their belt, the team has every intention to continue to build upon the incredible success of 2022 and deliver even greater growth in the coming year.

A huge congratulations to everyone on the Niagara team who clearly put in the work and deserves this incredible recognition!

The award-winning team is comprised of Nicole Beer, Customer Operations Manager; Brendan Sullivan, Account Manager; Cailin Sheehan, Customer Operations Lead; Abbey Parsley, Customer Operations Specialist; Christine Athamanah, Customer Operations Specialist; Katie Dozois, Customer Operations Specialist; Maria Kay, Customer Operations Specialist; Trent Cairns, Customer Operations Specialist; Ellie Birgbauer, Customer Operations Specialist; Lexie Leander, Customer Operations Representative; Charles Bachmann, Customer Operations Representative; and Evan Price, Customer Operations Representative.

Welcome to MoLo’s Chicago Merchandise Shop! At our Chicago HQ, we offer a limited selection of MoLo swag which can be purchased in-person, using payroll-deduct. Click each category below to see listed items and prices. For a wider selection of items that can be ordered for delivery or in-office pick-up, please visit our Online Company Store!