Uncategorized Archives - MoLo

FOR IMMEDIATE RELEASE

November 4, 2022

Contact: Helena Solarte

Email: [email protected]

Phone: 773-453-4419

MoLo Solutions Named one of Chicago’s Top Workplaces by the Chicago Tribune

Making the logistics firm a consecutive Top Workplaces winner for four years running

CHICAGO, Illinois, November 4, 2022 —MoLo Solutions, an ArcBest® Truckload service, has been awarded a Top Workplaces 2022 honor by the Chicago Tribune. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage LLC. The confidential survey uniquely measures 15 culture drivers that are critical to the success of any organization: including alignment, execution, and connection, just to name a few.

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That’s something to be proud of. In today’s market, leaders must ensure they’re allowing employees to have a voice and be heard. That’s paramount. Top Workplaces do this, and it pays dividends.”

MoLo connects shippers with carriers to get products where they need to be, when they need to be there. MoLo’s priority is always to put transparency and dedication first, offering world-class services to solve even the most complex shipping needs.

“We are honored to be recognized for fostering a meaningful employee experience and surrounding ourselves with passionate people who take care of each other,” said MoLo Solutions VP of Talent Meghan Savel. “We are continuously striving to build the best culture possible, and this year we were able to support our people even more through our brand new, state-of-the-art Chicago headquarters.”

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ABOUT MOLO

MoLo Solutions, an ArcBest® Truckload service, offers reliable shipping solutions with a flexible carrier network and in-house freight experts to solve customers’ complex shipping needs. For more information, visit shipmolo.com and arcb.com.

ABOUT ENERGAGE

Making the world a better place to work together.

Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 16 years of culture research and the results from 27 million employees surveyed across more than 70,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com.

Even before taking on the Niagara account, the MoLo team understood there would be high expectations and high-volume shipments. So, needing some time to get their feet wet, pun intended, was to be expected during the first year. So the team focused on learning how to best communicate with their carrier base and ensure they knew how the Niagara business ran—which would be critical to future success. 

In January 2022, with a year under their belts, they knew they had what it takes to be one of Niagara’s top carriers. They kicked it into high gear by focusing hard on service; starting a weekly scorecard audit, working closely with Carrier Sales Director Nick Livas, and utilizing the Strategic Capacity team to ensure that their carriers serviced all loads up to their high levels of expectation. 

That dedication to being driven for better is precisely how they got to this moment: being named Niagara’s Northeast Carrier of the Year

The MoLo team consistently delivered the world-class service and reliability needed for us to provide our products across the country.” Said Niagara Carrier Relations Manager Paul B. “Their exemplary service, communication, and collaboration are why we are honored to name them our Northeast Carrier of the Year.

The decision at the beginning of this year to start biweekly meetings with the Niagara team, where they would check in on their scorecards, any callouts they had, or issues they came across, was the key to the massive progress made on the account. This proactive commitment to communication ultimately improved scores and helped the team develop deeper partnerships with the Niagara team.

A lot of the success had to do with our relationships; they spoke to that when they gave us the award.” Nicole Beer, Manager, Customer Operations, said. “They mentioned ‘the top-down knows the bottom-up.’ Everyone on both sides are consistently on the same page and being proactive to make sure all issues get resolved.” 

The team didn’t stop there, though. They went above and beyond through a policy of always responding to emails within 10 minutes, and by tailoring their communication style to the Niagara coordinators’ preferences so they could respond to any and all issues as quickly as possible. 

One of the team’s most significant changes from 2021 to 2022, and another critical part of their success, was utilizing the Strategic Capacity team and leaning on them as a resource, which was vital to best servicing Niagara’s high-volume lanes. 

We were working hand-in-hand with the StratCap team, really becoming one team for the customer.” Brendan Sullivan, Account Manager, said about the partnership. “To see the transition from our overall score in 2021 to being a top performing carrier, I think that’s a big testament to why we made that decision.” 

The MoLo team’s adaptability and agility in scaling up resources with a project’s needs allowed our team to stand out in Niagara’s network and become a key resource in critical times.

Winning something like Northeast Carrier of the Year clearly doesn’t come without an immense amount of teamwork, but the account’s manager, Nicole Beer, had one specific teammate she wanted to highlight: 

I would definitely like to shout out my Customer Operations Lead, Cailin Sheehan. She joined about two weeks after we onboarded Niagara in 2021.” Nicole said. “She has been my right hand, making sure that the service is there, building up our Operations team, and making sure they’re knowledgeable on the account and know how to handle certain issues. She is a huge part of the reason we got this award.” 

Moving forward, and with two years of experience and knowledge under their belt, the team has every intention to continue to build upon the incredible success of 2022 and deliver even greater growth in the coming year.

A huge congratulations to everyone on the Niagara team who clearly put in the work and deserves this incredible recognition! 

The award-winning team is comprised of Nicole Beer, Customer Operations Manager; Brendan Sullivan, Account Manager; Cailin Sheehan, Customer Operations Lead; Abbey Parsley, Customer Operations Specialist; Christine Athamanah, Customer Operations Specialist; Katie Dozois, Customer Operations Specialist; Maria Kay, Customer Operations Specialist; Trent Cairns, Customer Operations Specialist; Ellie Birgbauer, Customer Operations Specialist; Lexie Leander, Customer Operations Representative; Charles Bachmann, Customer Operations Representative; and Evan Price, Customer Operations Representative.

Welcome to MoLo’s Chicago Merchandise Shop! At our Chicago HQ, we offer a limited selection of MoLo swag which can be purchased in-person, using payroll-deduct. Click each category below to see listed items and prices. For a wider selection of items that can be ordered for delivery or in-office pick-up, please visit our Online Company Store!

Drinkware

Hats

Outerwear

Office

Babies

Polos & Button Downs

T-Shirts

Misc.

MoLo Pattern Socks- $13

Titleist Golf Balls- $15

30oz YETI Tumbler- $38

Hydroflask Bottle- $24.95

Hydroflask Mug- $25.95

Ceramic Mug- $8

Etched Pint Glass- $15

12mo Baby Onesie- $15

24mo Baby Onesie- $15

Baby Blanket- $18

Carhartt Rugged Professional Series Cap- $27.95

Nike Dri-FIT Tech Cap- $29.95

Shade Headwear Hat- $15

Light Blue Mini Check Mizzen + Main Button Down- $128

Blue Gingham Mizzen + Main Button Down- $128

Black Travis Matthew Coto Polo- $60

Gray Travis Matthew Coto Polo- $60

MERCER+METTLE™ Men’s Stretch Heavyweight Pique Polo- $27.95

MERCER+METTLE™ Ladies’ Stretch Heavyweight Pique Polo- $27.95

Blacktop Sport-Tek® 1/4-Zip Sweatshirt- $32

The North Face® Tech Men’s 1/4-Zip Fleece- $69.95

The North Face® Ladies’ Tech 1/4-Zip Fleece- $69.95

Trimark Men’s STINSON Softshell Vest- $62

Purple Bella + Canvas Sponge Fleece Hoodie- $35.95

Black Bella + Canvas Sponge Fleece Hoodie- $35.95

Silver Grey Champion® Powerblend® Crewneck Sweatshirt- $26.95

MoLo Solutions was recently named Brill Inc.’s 2021 Broker of the Year! In another year filled with global uncertainty, the MoLo team continued to not only rise to the challenge, but go above and beyond, providing unparalleled service to our customers.

Being named Broker of the Year doesn’t come without hard work or patience, and the Brill account is a perfect example of why. Stephan Mathis, Enterprise Sales Director, first spoke with Brian Wnuk, Director of North American Transportation for Brill’s parent company, Rise Baking Company, in the Spring of 2020 and was told throughout the summer that they didn’t have the need for new brokers. It wouldn’t be until January 2021 that the MoLo team was winning about 25 loads a month for the bakery ingredients manufacturers. 

Over the course of the year, the MoLo team continued to win mini bids and score in the 90th percentile on Brill’s weekly scorecards—even delivering to locations as well-known  as Walmart. Brill was especially impressed by Customer Operations Specialist Brianna Rendell’s relationship-building and transparency with their team, and their planners regularly took note of MoLo’s level of communication, service, and reliability. One Brill planner, Ashley, said that it seemed like The MoLo team had been in their network forever, and that “y’all came in the game ready to play!” 

Proof of MoLo’s flexibility and strength came mid-year, when the entire Account Management group and operations team had to switch out. Brill expected it to be a hurdle, but the transition was seamless and MoLo didn’t let the customer feel the impact of internal adjustments for a second.

 “You’re reliable. We’re thankful for the commitment MoLo has shown for us” — Brian Wnuk, Director of North American Transportation

The expectations for the team on the account were set early on in the relationship. “Our intention was to win the broker of the year.” Stephan said about his initial conversations with Brian. “I wanted to set the growth plan and customer strategy, collaborate with their team, and follow through on our commitments. This award symbolizes what it means to be MoLo.”

A huge congratulations to everyone who clearly put in the work and deserves this incredible recognition! The award-winning team is comprised of Brianna Rendell, Customer Operations Specialist; Max Dichtl, Customer Operations Specialist; Hani Harstad, Manager, Customer Operations; Nick Todoroff, Account Manager; Tommy Dillion Manager, Strategic Account Development; and Stephan Mathis, Enterprise Sales Director.